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Frequently Asked Questions

    hemp 101

  • what is cbd?

    Cannabidiol or CBD is one of many phyto-cannabinoids naturally found in a hemp plant. CBD, along with hemp's other healing compounds, is recognized for its natural therapeutic qualities in physical and mental well-being.

  • what's the best way to use cbd?

    Product preference is completely individual. So it’s up to you to decrypt which products are right for you. We’ve tried to make things easy, so we offer a variety of ways to shop our products, by product format and need. This will help you find what’s right for you.


  • what are the benefits of cbd?

    CBD is used for overall mind and body wellness and as a natural alternative to common health issues. Most frequently used to calm anxiety, relieve chronic pain, ease muscle and joint soreness, and promote sleep.

  • what's the endocannabinoid system?

    The Endocannabinoid system (ECS) is considered the master regulatory system of the body. It helps us maintain homeostasis (aka balance) in our bodies by communicating with other biological systems and helping other systems in the body stay healthy.*

  • what are cannabinoids?

    Cannabinoids are active compounds found in hemp and cannabis plants. They account for most of the health benefits of hemp.

  • how does cbd work?

    CBD works within your body’s Endocannabinoid system (ECS). the ECS helps to regulate a variety of processes like eating, sleeping, relaxation, recovery and cognition. it’s like your body’s operating system. CBD acts upon receptors in the ECS as well as limiting the breakdown of anandamide. In doing so, CBD can help your ECS function at its best.

  • our products

  • are your products FDA approved?

    The FDA actually doesn’t approve dietary supplements. So no, our products have not been pre-approved by the FDA and they are not intended to diagnose, treat, cure, or prevent any disease.


  • what's the shelf life of your products?

    The average shelf life for our products is 2 years but for optimal freshness, we recommend using within the first 6-12 months of purchase.


  • where do you grow your hemp?

    Our hemp is sun grown on family farms in Scandinavia using sustainable farming practices.

    Hemp has grown naturally in Scandinavia since the days of vikings. Our hemp us grown outdoors in sunlight with access to pristine nordic water in the lush Scandinavian countryside, without the use of greenhouses, chemicals, or GMOs.







  • do your products contain thc?

    Our products include hemp extract that contains less than 0.3% THC.

  • where are your products made?

    Our products are crafted and batched in California.

  • what do you test for in your products

    We test for purity, potency and pollutants. We test for cannabinoids and terpenes, and we also test for not-so-good stuff like heavy metals, pesticides, solvents, mycotoxins and bacteria. We’re committed to being traceable and make all batch lab info available here.


  • orders & shipping

  • what methods of payment do you accept?

    We accept all major credit cards. we do not accept personal checks, prepaid debit cards, or money orders.


  • how will I know my order has shipped?

    We want to keep you in the know. as soon as we assign a shipping label to your order, we’ll send you an email with tracking information.


  • when can I expect my order?

    Orders placed before 11AM PST ship same-day (weekends and U.S. holidays are excluded).

    Orders with standard shipping will arrive in 2-7 business days.


  • how much is shipping?

    For orders under $75.00, shipping is a flat-rate fee of $8.00. orders over $75.00 ship for free.


  • what happens if my package is damaged or missing?

    We have your back. Just send us an email at contact@plantdeterra.com

  • cancel & returns

  • can I cancel my order?

    We want you to get your order asap, so we move quickly. Once an order has processed, it may not be cancelled or changed.


  • what is your return policy?

    If for any reason you are not 100% satisfied with your purchase, your order can be returned within 30 days of delivery for a full refund of the product.


  • purchased a plant de terra product at a retail location. how can I return it?

    All purchases of Plant de Terra products made at a retail location must be returned to the place of purchase. Plant de Terra is not able to accept returns and/or refund customers who attempt to return a retail purchase.


here's the basics for you

We want to arm our community with the information on living a happier and healthier life.

what's the endocannabinoid system?

the endocannabinoid system (ECS) is considered the master regulatory system of the body. It helps us maintain homeostasis (aka balance) in our bodies by communicating with other biological systems and helping other systems in the body stay healthy.*

what is cbd?

cannabidiol or CBD is one of many phyto-cannabinoids naturally found in a hemp plant. CBD, along with hemp's other healing compounds, is recognized for its natural therapeutic qualities in physical and mental well-being.

what are cannabinoids?

cannabinoids are active compounds found in hemp and cannabis plants. they account for most of the health benefits of hemp.

how does cbd work?

cbd works within your body’s endocannabinoid system (ECS). the ECS helps to regulate a variety of processes like eating, sleeping, relaxation, recovery and cognition. it’s like your body’s operating system. cbd acts upon receptors in the ECS as well as limiting the breakdown of anandamide. In doing so, cbd can help your ECS function at its best.

subscription perks

plant de terra makes wellness easy and accessible. our products are a great way to naturally counter everyday stress.

Sign up and save 20% monthly with our wellness membership

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